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Questions & Answers

What about your availability and security?

Cloud-Runner is monitored 24/7 (see the status page). Answers to your security questions are available on our security page.

Our high availability infrastructure brings us 99.99% uptime since Cloud-Runner first steps back in 2021. Unbeaten. Our operation team breathe only to keep that way.                            

Can I cancel anytime?

Yes, your subscription can be canceled anytime. Each month started will be bill.

Please email us from your subscription email account at, we will assist you with the cancelation. Our average answering time is 24 hours.                            

Is your company viable?

Yes, Cloud-Runner launched in late 2020. We're profitable, privately owned, and in this for the long-haul. Since our first day we've helped thousands of developers speeding their CI pipelines.

Rest assured it is not going anywhere. You can expect our products to be always on your side and help you along the way as you build and grow your business.

How much jobs can the service handle?

Cloud-Runner hosting scales automatically to handle hundreds of concurrent CI jobs. Scaling our infrastructure is 100% transparent for you. We don't limit or bill based on the number of jobs you run.

You can rent multiple gitlab runner to have dedicated runner per project/usage. All plans serve requests through premium network.                            

What's the size of your team?

Cloud-Runner is a team of more than 3 engineers dedicated to hosting, managing and tuning Gitlab Runners software.
Every member of our team do devops consulting and training from simple CI to advanced setup.                            

Are you GDPR compliant?

Yes, Cloud-Runner is fully GDPR compliant and can easily execute a data processor agreement with your company if needed.

Will I have to expose my code?

Our runners are fully encrypted with a securely stored private key.

Cloud-Runner can't have access to the code or the environment variable you use in your CI pipelines.

How easily can I start using cloud-runner?

It's pretty simple and effortless. All you have to do is to subscribe to a plan or make a free trial.
Once you submit these informations your gitlab runner will be up and running.

Read The Documentation

Speed up your pipelines

Start now with cloud-runner and start shipping code fast.